CBK GREENLIGHTS HIDDEN NUMBER FEATURE FOR M-PESA

The Central Bank of Kenya (CBK) has approved Safaricom's request to let M-Pesa users hide their phone numbers during transactions, replacing them with alternative identifiers to enhance privacy and reduce personal data exposure.

Balancing Privacy, Security, and User Confidence

The optional feature will roll out gradually while preserving traceability to combat fraud, with safeguards allowing law enforcement access when needed. It aligns with global digital privacy trends and is expected to boost trust in cashless services, though some small traders may face adjustments in verification processes.